Privacy Policy Statement

We are committed to protecting your privacy and ensuring you understand how your data is collected, used, and stored.

Information Collected

Our service collects essential information to provide and improve our processes.

  • Contact details submitted via contact forms, such as name, email address, and telephone number.
  • Technical data including device type, browser information, and IP address for analytics.
  • On-site user actions such as page views, clicks, and interaction history.
  • Cookies and other tracking data helping us personalize or improve your experience.

How We Use Information

All information is used strictly to deliver and improve our SEO services.

  • Responding to your inquiries or service requests quickly and appropriately.
  • Analyzing aggregated data to optimize website functionality and relevance.
  • Customizing your experience by personalizing content where applicable.
  • Fulfilling our compliance obligations as required by South African law.

Legal Basis for Processing

We process your data in accordance with POPIA and other data protection acts.

Information is collected with your explicit consent, or as necessary for contractual obligations or the improvement of our services. Where required, we observe all lawful grounds relating to data processing and protection.

Sharing Information

Your data is only shared with trusted partners where necessary.

  • Third-party service providers, but only as needed for technical infrastructure or platform functionality.
  • Government authorities where legally required, such as in case of a valid subpoena.
  • All sharing is documented and subject to confidentiality agreements to ensure your protection.

Data Security

We follow industry-standard security measures to protect your information from loss, misuse, unauthorized access, disclosure, or alteration. Staff are trained in data protection, and technical controls are in place for continual oversight.

Your Rights

You control your data and may exercise your legal rights at any time.

  • Request to access or update your personal information.
  • Request that we correct or delete your information in our systems.
  • Lodge a complaint with the Information Regulator if your rights are infringed.
  • Withdraw consent for processing where applicable.

Cookie Policy

Cookies are used for analytics, personalization, and functional improvements. Preferences may be managed using your browser or our cookie settings link.

View Cookies Policy View Cookies Policy

Contact Details

Please call or email using the details below with any privacy questions or requests.

Contact Email: content@merolivento.sbs

Phone Number: +27(46)4785620

Business Address: 155 West Street, Sandton, Johannesburg 2196 South Africa

Policy Amendments

We periodically review and update this policy. Material changes will be communicated on our site.

Last Updated: March 1, 2026